Job details
- Location
- Sofia, Bulgaria
- Job Type
- Permanent
- Ref
- 1505784
- Posted
- about 2 months ago
Job details
- Location
- Sofia, Bulgaria
- Job Type
- Permanent
- Ref
- 1505784
- Posted
- about 2 months ago
Customer Success Executive
Remote working
(sponsorship is not available)
£28-33,000 per annum
The role
The ideal candidate will have experience in managing projects within a marketing agency environment from start to finish. You will be able to create a plan of action which will consider a fixed timeline, evaluate risks and work within a budget. You should be an effective communicator and comfortable supporting the team with quotations, proposals and pitches.
This is a work from home position but travel to meet clients will be required occasionally. A dedicated office space in your home working environment is essential.
Responsibilities
Remote working
(sponsorship is not available)
£28-33,000 per annum
The role
The ideal candidate will have experience in managing projects within a marketing agency environment from start to finish. You will be able to create a plan of action which will consider a fixed timeline, evaluate risks and work within a budget. You should be an effective communicator and comfortable supporting the team with quotations, proposals and pitches.
This is a work from home position but travel to meet clients will be required occasionally. A dedicated office space in your home working environment is essential.
Responsibilities
- Responsible for the successful delivery of client projects
- Ensure all projects are set up to the expected standard and ready for client kick-off
- Lead client kick-off calls as required
- Co-ordinate the delivery team; develop clear briefs, quality check work
- Manage budgets both internally and with the clients
- Responsible for keeping the clients abreast of project status on a weekly cadence
- Actively identify new project opportunities and potential new contacts within live accounts and work with the Customer Success Manager/Director to bring the opportunity to fruition
- Support the Customer Success Manager/Director with quotations and proposals
- Maintain high levels of customer satisfaction
- Essential you have experience working for a marketing agency
- Proven success in project management
- Awareness of what it takes to deliver marketing deliverables including but not limited to value propositions, marketing collateral, videos, paid media
- Experience in the IT/Telecoms sector
- Partner and channel marketing experience is desirable.